How long do I have to return or exchange?
You have 30 days from delivery to request a return or exchange.
Are returns free?
Yes, if you received a defective or incorrect item.
For any other reason, shipping and customs costs are your responsibility.
What condition must the product be in?
Items must be unused, undamaged, and in original condition, with all packaging, tags, and accessories included.
Are personalized products refundable?
No. Custom items (like name patches) cannot be returned or refunded.
How do I start a return/exchange?
Just email us at [email protected] with your order number, full name, and reason. We’ll send you the instructions.
When will I get my refund?
Refunds are processed within 10 business days after inspection, to your original payment method.
